Customer Service Agent​

Salary: $2,800 – $3,100 a month

Location: Victoria, BC

Job type: Full-time

Remote-work: Not available

Job Description

Customer Service Agent Hiring at Green Suggest:

Join our customer-focused team at Green Suggest as a Customer Service Agent. We are searching for individuals who are passionate about providing exceptional customer experiences and possess excellent communication and problem-solving skills.

Responsibilities:

  • Deliver outstanding customer support via various channels, including phone, email, and live chat.
  • Resolve customer inquiries and issues promptly and professionally.
  • Offer product knowledge and guidance to assist customers effectively.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Collaborate with cross-functional teams to ensure customer satisfaction and resolution.
  • Identify opportunities for process improvement and contribute to a positive team environment.


Requirements:

  • Exceptional communication skills, both verbal and written.
  • Strong problem-solving and critical-thinking abilities.
  • Patience and empathy when addressing customer concerns.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Familiarity with customer service software and systems is a plus.
  • Previous experience in customer service or a related field is preferred.


Why Join Us:

  • Be part of a customer-centric organization that values and prioritizes customer satisfaction.
  • Collaborate with a supportive and diverse team dedicated to delivering exceptional service.
  • Opportunities for career growth and professional development.
  • Competitive compensation and benefits package.
  • Positive and inclusive work environment that fosters teamwork and collaboration.


To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining our customer service team at Green Suggest. We look forward to reviewing your application and welcoming you to our team of dedicated customer service professionals.

Apply now and play a vital role in delivering outstanding customer experiences at Green Suggest.